Question

Bank Statement Processing- Open Problem PRB0236360

  • 19 July 2021
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  • Anonymous
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We are on the cloud.Ever since the last major upgrade to Kinetic was rolled out, credit card refunds are no longer appearing in the bank statement processing process.  I created a case on 7/1/2021 and was told that it was but was told that it was connected to an Open Problem PRB0236360,  In looking at the problem in Epicare, it says that the problem has been resolved but it has not been resolved in our system.  Anyone else dealing with this?


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