Solved

Capture cos\wip activity out of balance

  • 29 August 2021
  • 3 replies
  • 799 views
M
Userlevel 1

We are trying to do month end and when running the Capture process it errors out. We reviewed the Review Journal and it shows the transaction being out of balance. We found the PO that is the issue and throwing the balance off by 88.10. The PO release did not show or have the default GL account listed. I re-open the PO and releases and did the Get Default button as one of the Epicor knowledge articles suggested. Worked great.

Ran capture again but still errored. I wanted to delete the receipt and redo (to have it pull correct info for the transaction)it but we already invoice and posted for this po receipt and it won't allow me to delete and redo.

What are our option here so that we can get the capture in balance and finish our month end process?

Thank you

Melissa H

icon

Best answer by melissah 30 August 2021, 18:14

View original

3 replies

W

I think you will need to cancel your invoice to undo your receipt. 

S

Run your inventory WIP and see if the transaction shows in the the unposted transactions for the month

M
Userlevel 1

So the issue was solved by ‘cancelling’ the journal batch after updating the PO to reflect the GL accounts correctly.

 Ran capture again and all is good. 

Thanks everyone!

Mel

Reply


Terms & Conditions