Replies posted by melissah

35 Replies

M
melissahInspiring
asked in Kinetic & Epicor ERP

Added Date Picker field using application studio

I did go to UD maintenance and reran the Generate Data Model process. And the App Pool recycle. Tables and Data model show in sync.I have a call with someone on support for a different but related situation so I will see if I can get this question answered as well.I will post any new info I get.thanks

2
M
20 hours ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic 2023.2 PO Suggestions - Filtering

Can you somehow have multiple buyers assigned to a part class? How do you manage when someone is out of the office?Melissa

6
slepley
6 days ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic 2023.2 PO Suggestions - Filtering

Yes we multiple buyers and they are all authorized users on each others accounts for vacations and out of office situations. But on a daily basis they currently use the multi-level filtering to only see suggestions relevant to them and not have to page through unnecessary PO suggestions. Like in the screen shot above my raw material purchasing team does not need or want to see anything for our tool crib, maintenance dept, or tool vending parts.This works great right now in classic version. In the current filtering options for Part there isn’t even a Not Like option. for us the most useful multi-filtering column is the Buyer.This seems like a step back for users. Again, unless I am missing something.

6
slepley
6 days ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Column not visible in dashboard grid

If I bring the Engineer field back down, save, & redeploy, log out and back in, it shows up correctly. It seems like something with pulling it up into the Group by clears the Visible checkbox on the properties. Not sure why or what the logic would be for that result.There are no personalizations and it happens for multiple people in the Eng dept with no personalizations.Thanks

9
S
1 month ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Column not visible in dashboard grid

Yes. But did it again to test. Marked fields visible          SavedDeployed   Pulled Eng field back down to gridProperties updated back to Visible being False Thanks

9
S
1 month ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Column not visible in dashboard grid

Yes. It then works in that session but as soon as I close out it reverts back to the field being marked hidden. Melissa

9
S
1 month ago
M
melissahInspiring
asked in Americas - Minnesota

Test Environment - 2 different versions of Kinetic

Success was had. As suggested we deleted all of the .NET files and re-installed them. We did seem to have a couple that had multiple versions. Got the Generate data model done, created appserver for new db, and launched the client.Thank you all.Melissa

4
M
3 months ago
M
melissahInspiring
asked in Americas - Minnesota

Test Environment - 2 different versions of Kinetic

Thank you. I am once again having issues with my test environment where when I try to do a Generate Data Model process, I get the error below. I had this same issue when doing the 2022.2 install but it was because we hadn’t done all of the Microsoft .NET programs (SDK, Core ASP, Desktop Runtime, etc) I have all of that on the server and updated to lastest versions. I have wiped my 2022 stuff and did the install for 2023 with no issues. Now trying to setup the database on Admin console, I can update my database but when it gets to last step (3000) it errors out. Any ideas?Before I got to this ‘re-do’ state I was just trying to do the Generate Data Model on my already setup and being used 2022.2.28 Epicor. I had added a new UD table and field. and got this (which is basically same message as in the log file above). I have done this process multiple times in the past and when I did the process in live (with my fingers crossed) I had no issues.Any ideas would be appreciated.Melissa

4
M
3 months ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Excel Data Only Some GL reports error out when trying to print to Excel Data Only

I did not try that option. I have already copied over the _ExcelDataOnly reports, so I can’t test the reports I originally had problems with. If this comes up again I will try this.ThanksMelissa

5
M
4 months ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Excel Data Only Some GL reports error out when trying to print to Excel Data Only

Support staff told me today that the Excel Data Only files on his systems have not been there since 10.2.700. If not in Kinetic reports folders (App Server Configuration>Reporting Services>Import SSRS Reports checkbox) why is the Excel Data Only option still in the Output dropdown?Can anyone verify this is the case in your environment?Thanks.

5
M
4 months ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Excel Data Only Some GL reports error out when trying to print to Excel Data Only

Looks like some extra files did not get loaded. On my test db my report folders look like this.Those files don’t currently exist on my production server. Waiting for support to see if there is an easy way to get loaded. Or if I can just copy the Excel Data Only files to my production ssrs folders.Any thoughts or opinions appreciatedMelissa

5
M
4 months ago
M
MTPPInspiring
asked in Kinetic & Epicor ERP

Inventory Nonconformance processed as STK-INS and then INS-ASM but there is no job for it

The INS-ASM is defined as:This transaction records when a quantity passes inspection in the following situations:A discrepant quantity returned to a job. A First Article returned to a job. A non-conformance quantity for type Assembly. A non-conformance quantity for type SubcontractMay want to review how the NCs were processed. Did someone okay into jobs?Maybe look at Part Tracker>ON Hand tab>Part Locations tab>WIP and Retrieve. Maybe that will show some info that may be helpful.Hope this helps.

3
M
5 months ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

STRING_SPLIT error when trying to print a PO for international supplier

Update:Turns out is was CASE WHEN statement issue when using in a Group By section when on SQL2017 Compatibility 140. Changed the compatibility down to SQL 2016 130 and reports run fine without pegging server and can still print the forms that were the original reason we were updating the Compatibility level.So now doing research on how to either reformat the CASE WHEN statements to SQL 2017 likes it better or pulling the data into a temp table and then doing a join and select from that. Then SQL is only looking at getting the data once versus trying to do the CASE WHEN on every line. At least that is my understanding.Thanks All!Melissa

3
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7 months ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

STRING_SPLIT error when trying to print a PO for international supplier

I will review with my infrastructure team and see where we are at with the items above. We have alway been on Prem so I can’t imagine we don’t have some of this setup already.Thanks for the tips. I’ll report backMelissa

3
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7 months ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

So the support person had me install visual studio and the SDK download again. Whichever one added the C:\ProgramFiles\dotnet folder. Still didn't work but than got instructions to delete all of the contents of that dotnet folder and reran the cmd prompt script of ‘dotnet nuget list source --format short’. That ran successfully (found the files it was looking for)Reran the Generate Data Model successfully.Then back to the customization errors. I ran my customization verify in my current 10.2.500.x version, fixed some compile errors (2 lines were set to Enabled instead of ReadOnly) and messed around with the locations of a couple of the custom ud fields. Passed the verify process, exported to desktop.Imported into Kinetic 2022.2.9. After some messing around with Daniel from support i got the customization added to a new Kinetic Job Entry menu item (Kinetic App). The customization loaded but on the side panel of the Details panel instead of under the operations, scheduling resource tab. 

13
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1 year ago
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melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

Update:I worked with a couple different support team members and got to this point.It is not a customization issue per se. Looks like on the appserver machine I am missing a folder for a NuGet config file. What they could not tell me was what this is for and why I didn’t get this installed, if needed, either in the Epicor install process or the Installation of the dotnet SDK 6.0.403(?).She has a config file that looks like this in her C:Users\myname\AppData\Roaming\NuGet\NuGet.config. She is not sure what it is or what it is used for in relation to trying to get the Data Model Regen process to run.     She is going to ask around to her peers and developers to get more info. If this hits a note for anyone, please let me know. I will update again once I hear backMel

13
M
1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

Gave this a try and got same result. See screenshots of steps I took:  This is what was downloaded by my Infrastructure guy and added to the test server:      I am assuming it has something to do with the NET framework add-ins we needed to do for this version, but we have added them, rebooted the server multiple times, and to regenerate the data model for the UD fields I get this error. However, I can access the kinetic app and do transactions and all that but I can’t fix any of the customizations that show the binding errors because they are not in sync. I do have a ticket with Epicor, but as usual, it’s been silent the last few days. I love coming to this group because there always seems to be someone who has seen the same issue and can help. And responses are much more timely.If there are any more ideas on where to look or if anyone knows of some setting maybe we missed when we did the NET Framework add-ins, please let me know. If I hear from Epicor I will update this string.Melissa

13
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1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

Thanks for your help. I created a ticket and hope to get some sort of response next week. I will post once I have a solution that worksMelissa

13
M
1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

Rebooted. Got same error but it seemed to take longer to see the failure.Thanks

13
M
1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

So the Generate Data Model failed. Here is part of log text:Error Generating the Data Models: 'dotnet nuget list source --format short' failed with an exit code of -2147450735.Deletion of C:\Users\adm_mmhietala\AppData\Local\Temp\Epicor\DataModelGenerator failed. Retry attempt #1. Error: The process cannot access the file 'DataModelGenerator.log' because it is being used by another process.Deletion of C:\Users\adm_mmhietala\AppData\Local\Temp\Epicor\DataModelGenerator failed. Retry attempt #2. Error: The process cannot access the file 'DataModelGenerator.log' because it is being used by another process.Deletion of C:\Users\adm_mmhietala\AppData\Local\Temp\Epicor\DataModelGenerator failed. Retry attempt #3. Error: The process cannot access the file 'DataModelGenerator.log' because it is being used by another process.Deletion of C:\Users\adm_mmhietala\AppData\Local\Temp\Epicor\DataModelGenerator failed. Retry attempt #4. Error: The process cannot access the file 'DataModelGenerator.log'

13
M
1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

Kinetic Upgrade - Customization Binding Errors

10.2.500.35 to 2022.1I do see the table but on the screen it says Data Model not in sync I would assume that would be a problem I have to fix on the  App Server, correct?Thanks

13
M
1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

User cannot see menu but no menu security

With your help and ideas I figured it out. Under her user account I had her in a security group that was Disallowed on that menu so that overrode her actual access.Thank You All!Melissa 

5
M
1 year ago
M
melissahInspiring
asked in Kinetic & Epicor ERP

User cannot see menu but no menu security

That was the first thing I checked. What is odd is that she has favorite tiles setup with menu options like PO Entry, Requsition Entry, Issue Material, etc that are all under top level menus that she currently does not see. And if she searches for these already Favorited options, the search does not show resultsIt’s almost as if she somehow ‘unpinned’ these menus like you used to be able to do in the Classic versionsAny other areas I can look at?

5
M
1 year ago
K
kstinnettInspiring
asked in Kinetic & Epicor ERP

Calculated Field in Report Data Data Definition (Quote Form)

I am having the same issue with a UD field. I have it on the Data Definition, synced the db, and it shows on the field list. But when I add it to the form I just get a blank. The value is not populating on the form.I can hard code a value and that will print. I’d be interested on what others ideas are on thisMelissa

4
K
1 year ago
J
jdroweParticipating Frequently
asked in Kinetic & Epicor ERP

Sales Order Backlog Report doesn't include all orders

Also, make sure the Sales Order lines\Releases are marked Firm

8
J
1 year ago
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