Question

Transfer order shipped but Inventory has not been reduced

  • 13 March 2024
  • 4 replies
  • 32 views
C

In our canadian company we have 3 sites.

On Fev 06, 2024, We shipped a Transfer Order for a  Part Qty 18 from WHS 1010-PCK, bin DEFAULT.

The TO is shipped. The transaction shows in Part history tracker, but in part tracker or Part on hand status, the bin Default containing the 18 parts is still at 18. Inventory has not been withdrawn.

We have another case that came up today that we suspect could be the same.

Does anyone has faced this before ? We are on Kinetic 2022.1.33 since Jan 1st, 2024.

Thank you !

 

4 replies

K

The first thing that comes to mind is if they are shipping it with Misc Shipment Entry it will not have an effect on QoH. Have you confirmed how it was shipped?

C

Hello Keith, 

Thanks for your answer. I confirm, they use Transfer Order Shipment Entry 100% of the time.

D

Hi Caroline, 
Are you using the standard Epicor Shipment entry screen, or the Epicor Advanced Requisitions (ARM) module for the entry/approval? 
With Epicor ARM, I saw this before, but i’d have to look up what the fix was. 

C

Hello Daniel, 

We are indeed using the Standard Epicor Shipment Entry screen. We dont have (or use) the Advanced Req module.

 

Reply


Terms & Conditions