Epicor Life Cycle & Support Panel
- 9 Topics
- 23 Replies
Hello All, We are trying to use our TOW daily, however we are finding that the workbench will continue to generate transfer order suggestions for items we already have a transfer order in for. As an example, Plant A is a Distribution Plant, Plant P is MFG plant. PLANT A sells Unit X. Transfer work bench suggests a transfer request from Plant P Plant P is waiting on parts so Unit X is not made, the transfer remains open. The next day Transfer order workbench wants PLANT A to request it again. Mins are set to 0 at each plant. Does anyone know how to get EP10 to take into consideration the transfer order requests before suggesting a duplicate??
I am creating a custom SSRS sheet, in Microsoft Report Buidler, to use for the Customer Shipment Entry form. In this SSRS sheet I want to have a field that pulls the Tracking Number that a user manually enters from the Customer Shipment Entry form, and have it display on the printable slip. I am having problems figureing out how to get the box field in the report builder, to find and pull the data enterted into Tracking Number. I’m not to familiar with SQL which is where I figured I am having my problems, any help is appricated and thank you for taking time to read this.
IS there a report that will list manufacturing jobs that should be moved in or out. I can find a report that tells me 80 jobs should be moved out, but it wont give me the job numbers to move. We have 100s of jobs open at any time. I don’t want to go through them all 1 by 1
We are on the cloud.Ever since the last major upgrade to Kinetic was rolled out, credit card refunds are no longer appearing in the bank statement processing process. I created a case on 7/1/2021 and was told that it was but was told that it was connected to an Open Problem PRB0236360, In looking at the problem in Epicare, it says that the problem has been resolved but it has not been resolved in our system. Anyone else dealing with this?
Hi All, I would like to pose a question/conversation to the Epicor user community.We have recently implemented Epicor Cloud and utilize Epicor IDP which provides multifactor authentication for some Epicor services. My question for the community is how have other companies securely integrated Epicor services that do not utilize IDP into their IT environment.
Thanks Panel for your inputs. We have the survey results back and the top 5 points are shown below. PLEASE ELABORATE by adding any words of explanation under any and all points, which may help to inform Epicor of the reasoning behind our choices. For example, the fourth one, access to a software area champion, is more fully described. However, the first one; why would it benefit the user community for Epicor Development to take more time between releasing major versions? And on the last point, known issues list, they do provide what claims to be a Known Issues tab in the PDF release notes. Is this list inadequate and why?Thanks in advance!...Monty.Allow customer base to keep pace with change - Longer support windows for major versions, More time between major versions.Provide a one-off fix in some cases - Perhaps a micro-patch, prior patch level, or managed workarounds rather than insisting that a customer upgrade immediately before getting to a fix. Sometimes getting a fix is ur
Below is our initial list of requests to Epicor Support. Please provide your edits / additional input by December 18th so we can get our first feedback list to Epicor in a timely fashion.Thanks,....Monty. Listen to the customer. Read every word posted in an open case by the customer. When you feel yourself asking for an online session in the first minute of a call, take a breath and listen again. Allow customer base to keep pace with change: More time between major versions Longer support windows for major versions. Provide in some cases a one-off fix Perhaps a micro-patch, prior patch level, or managed workarounds rather than insisting that a customer upgrade immediately before getting to a fix. Sometimes getting a fix is urgent and upgrades are either in the works or not in the current-year budget. Thorough documentation of Business Objects and methods What is required in parameters Description of BO logic Access to a software area champion
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