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How to get the non-kenetic screens to open as default, or fix so preference is the non-kenetic screens

  • 30 March 2023
  • 2 replies
  • 199 views

Userlevel 1

We have some new users and they did not hit the snooze button, that came up about kenetic - or active screens, and now they open for them as a default.    All the training documentation is in the non-kenetic screens and some of our customizations have not been up lifted to work in kenetic yet.   So we want to stay on the non kenetic for now.

 

Need to know how to fix this.

 

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Best answer by glenn.owers 30 March 2023, 21:48

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2 replies

Userlevel 3

On the Home Page, select Settings, then under General Options, select Preferences.

You will be presented with the following screen:

In the Form to Use dropdown, you have 3 options: Classic, Kinetic, User Choice.  If you only want the user to see the Classic screens, have them select Classic.

Userlevel 1

That fixed it.    

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