Question

Adding a Miscellaneous Charge to an AR Invoice changes the Line Value

  • 19 January 2022
  • 1 reply
  • 271 views

We are adding Miscellaneous Charges to our Invoice Lines for an Energy Surcharge. This works fine for base currency, but for other currencies when I add the Miscellaneous charge, often the base currency Extended Price value for the Invoice Line changes (I assume is re-calculated) and gives an incorrect value for the line. (A few Pence difference)  This then means the Invoice won’t post because the debits and credits don’t balance.

Has anyone else seen this with Epicor? We are on 10.1.400. 

 


1 reply

Hi Ian

I have seen where the base currency line amount and the base currency header amount are different causing rounding differences for multiple currency lines (or line plus a misc charge). This can be resolved by setting a rounding tolerance for AR in company configuration of say 5p. Not sure if this is your issue,

best regards Steve

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