I created an AP invoice and payment on a manual ACH in BPS. The bank provides a confirmation sheet, which I used to create the manual ACH payment. The bank statement came at the end of the week and the total deducted from our account was a totally different amount (less than invoice), due to currency conversion. I cannot “void” an ACH payment. I cannot adjust the invoice, after the payment has posted. There is no write-off function in AP, such as in AR where they are able to write off bank transaction fees, etc. Has this happened to anyone else? Any ideas how I can resolve my problem?
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