Question

Credit Cards and PrePayments

  • 6 December 2021
  • 1 reply
  • 145 views

Our AR team is asking these questions:

When we use the Credit Card terms code, does Epicor hold that order if the authorization is not done?

When we use the PrePayment terms code, does Epicor hold that order until a prepayment is applied?

 

I say no to both (at least out of the box) because there isn’t any connection between the terms configuration and AR except the discounts and number of days.

 

There is the Credit Card Order check box on Customer Maintenance. I believe that ONLY causes new orders to be entered as Credit Card orders but that doesn’t prevent the order from shipping if the authorization step isn’t completed. 

 

Please confirm or correct me!

 

 


1 reply

Userlevel 2

We ran into a similar situation. I don’t know if there is any default behavior related to credit cards but we were seeing the same things happen. We built a couple BPMs to help get better control over them. We now look at the credit card checkbox on the order and if it’s true, we won’t allow the shipment to process unless it has credit card info filled in. 

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