Question

DMT - Update Customer Contact Inactive field

  • 17 December 2020
  • 2 replies
  • 194 views

We are working to clean up our Customer contacts. 

I can’t seam to get the inactive field to update using DMT.

The DMT has no errors and appears to complete, however, the field does not change.

Table - CustCnt

Field - CustCnt.Inactive

The template is

Company

CustNumCustID

ConNum

Inactive

If I add ShipToNum field and leave blank as I only want to mark the Customer Contact record inactive not the Ship To Contact, I get this error.

Customer: ERACHEM Contact: 3  Column 'Company, CustNum, ShipToNum, ConNum' is constrained to be unique.  Value 'ADV, 2, , 3' is already present.
Column 'Company, CustNum, ShipToNum, ConNum' is constrained to be unique.  Value 'ADV, 2, , 3' is already present.

I also noticed the Inactive field in the Customer Contact screen is the same filed name in the Customer Ship to contact screen.

Any suggestions?


2 replies

Hi Lairdl,

 

Is the ‘update’ radio button selected and ‘new’ button de-selected?

 

Mark

Yes, new is not selected, and update is selected.

 

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