Hi All,
First post on the forum as a member of Epicor Users and new to Kinetic! :)
We have recently begun our Epicor journey and have begun the Pre-implementation training supplied by Epicor directly to introduce Epicor Kinetic Saas to the business.
I have had an open support call with Epicor now for over a week to try and resolve an issue with regards to E-mail setup which is currently preventing me from being able to add any new users to the system.
We have Office 365 but Epicor have recommended us setting up mail settings using SendGrid (as this is how most clients setup) and i have followed their advice to do this. However, I have not been able to resolve the issue and i get an error message when trying to send a test email.
Has anyone implementing Saas had a similar issue? I have it setup as below as per advised by Epicor directly.
Any advice would be greatly appreciated.
Luke (Sherwood Stainless & Aluminium Ltd)
Best answer by sue.lowden
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