Question

Spam

  • 19 January 2021
  • 3 replies
  • 84 views

Userlevel 1

so i have ad to register community@epicorusers.org as a spam sender all our users were getting

 

have other user had the same problem


3 replies

Userlevel 3

@Keith.Grant 

Our apologies for the recent spate of emails from the forum, we escalated the issue to the platform provider as soon as we realised what was happening.

The notifications appear to have resulted from a series of posts relating to the old platform that were identified as missing attachments. These look to have now been loaded but the provider did not disable notifications prior to the data load.

We have some users who do not want to receive any emails.. how do we disable that? Usually an email has a link to get removed from the email updates / list.

Disregard… found the answer here 

 

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