Topics started by gpennington

2 Topics

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gpenningtonInspiring
asked in Kinetic & Epicor ERP

Epicor Ideas help

Please help us get attention for an Epicor Idea.    The more votes we get the more likely Epicor will resolve our issue. https://epicor-manufacturing.ideas.aha.io/ideas/KIN-I-4078 When time is captured for an employee either via time entry or via MES these actual hours are logged as Booked hours. The booked hours are then compared to the work hours (what the employee is excepted to work. The difference is then reported. However the difference shows incorrectly for the employee. ExampleTwo time entries were entered, 8 hours of production and 3 hours of indirect work, summing to 11 hours for the day against Work hours of 8. However as an employee Epicor then reports a difference of Minus - 3 hours that the employee has not worked enough for the day -3 hours under 8 - 11 = -3 where it should be 11 - 8 = 3. If you have any ideas that you feel need more attention, please relay them and we’ll go into vote. thanks in advance,Glen 

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7 months ago
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gpenningtonInspiring
asked in Americas - Ohio - Columbus & Cincinnati

QuickShip DHL API

We were just informed that our current version of QuickShip will lose functionality at the first of next month.    This is very little notice.    We are being encouraged to upgrade to QuickShip Cloud.    The migration team is working at least two weeks out.    We haven’t received a SOW from Epicor and are about a week away from End-of-Month which includes are greatest shipping days of the month.    We’d like to contact DHL API and request an extension.        We’ve created a help desk ticket, searched the web and have reach out to every contact we can think of but nothing is giving us a contact.   Does anyone have contact information for this group? 

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1 year ago
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