Topics started by marmstrong

2 Topics

M
marmstrongNew Participant
asked in Kinetic & Epicor ERP

Lengthy Downtime During Upgrade

Is anyone else experiencing an extended period of time during Kinetic [Cloud] updates (not the semi-annual upgrades)? Although Epicor is telling us to expect a downtime around 60 minutes, our actual downtime stretches into several hours.

1
D
1 year ago
M
marmstrongNew Participant
asked in Kinetic & Epicor ERP

Kinetic Upgrade Downtime for 24/7 Operation

Over this past weekend, the uplift to 2021.2.3 took 18 hours while previously it had only taken 4. Is this length of time normal? We’re a 24/7 operation and being able to plan accordingly is critical.

0
M
2 years ago
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