Question

Docstar: customer contact email

  • 21 November 2022
  • 1 reply
  • 33 views

 

hi

i have setup customer shipment ssrs document to be routed using Docstar, which basically emails it off to a hardcoded email address at the moment.

 

what i want to do, is pick up a contact called “shipping” based on name or function as per below, and use its email address for email delivery

 

above i setup the field in the worflow to set “To” = email address when Func = shipping

but i never get the email when i use logic like this

 

any ideas for me?

 

mal


1 reply

just in case anyone else has a similar issue

setup a contact

tick shipping on contact

contact then gets attached to the shipping address on the sales order

then you can use the CalcSemail field in Docstar to route the email to the correct email address!

 

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