We recently put the aging hold process in place in 10.2.700.4. We have seen a significant performance hit. Particularly in sales order entry. It seems to process a lot of information on the fly. I would have expected this to all happen during the Mass Credit update overnight. We also find that pop ups are incessant. They come up on every line entered or even viewed as well as in dashboards, etc.
Has anyone had similar issues and if so have you been able to fix them?
I’m not aware of a configuration option that allows these messages to be disabled.
The messages are generated via a call to SalesOrder.CheckCustOnCreditHold : this returns message text in parameters cCreditLimitMessage and cAgingMessage.
If any text is returned the client displays it as a popup, so you can add a BPM which identifies criteria where you do not want this message to be displayed and sets the relevant parameter to an empty string.
That sounds more complex than it actually is: simple BPM with a condition & set argument/variable widget :)
Thanks. It is worth a try.
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