At our company, we have many jobs with a demand quantity of 1. When an issue is found on the assembly during an operation, it is nonconformed from that operation, processed, and dispositioned through DMR. In the event that the assembly is not within and cannot be reworked, it is failed off the the DMR. Does Epicor have a defined/expected way to still meet the demand of 1 on the job that the nonconformance came from?
This has caused a lot of issues for us and we are trying to figure out the correct way to handle this.
The example part above is serial tracked and after doing some testing, I know that the Job will only allow a new serial number to be generated if the nonconformane/DMR is processed or if a second demand is created (as a work around, this is what we have been doing, but cannot nonconform from the operation; instead it is nonconformed from stock to avoid extra serial numbers). The issue we have with the processing the NCM/DMR is 1) processing response time is too slow for mfg & 2) the material check boxes do not reset to indicate that more material is needed on the job (only resets if demand is added).
Main question: Does Epicor have a defined/expected way to still meet the demand of 1 on the job that the nonconformance came from?