This weekend, we were upgraded to Kinetic 2021 in our 3rd DB. Our PILOT DB did not get upgraded however and I have contacted Epicare to find out what happened. I just want to know what some of you are doing to test the new system and how are you reporting issues to Epicor?
We just went live March 1st so this is like a brand new implementation again. It just seems like Epicor has pushed this out before any training has been given before testing.
Thanks,
Charles