Hi Guys,
Was looking for a bit of help/advice please - we are currently going through implementing Kinetic and are around 8 months into the implementation process (we are not far off POC)
One issue we are having or finding is the shipment process in the system.
We have 1000s of manufactured and purchased products and every we make is bespoke to customer design. We also stock so orders that are ready to be shipped aren’t always dispatched straight away.
Currently we keep a google sheet document that is a visual transport board for the entire company. Sales administrators dictate what goes on the board and when its going out. Its a mixture of customer shipments (identified via sales order numbers) customer collections (from us) supplier Collections (collect from them via hired transport) and a few others. Day to day view listed by customer and then the orders going out for that customer.
Transport use this board to forward plan loads. Its also a visual aid for sales to see when the orders have been picked or if there is an issue (manufactured parts are not going to be ready in time etc)
From what i can see in Epicor - its much more geared around shipping based on the sales order date only. Furthermore there doesn't seem to be any kind of ability to plan loads or arrange supplier collections.
Our ops consultant is trying to find a way to pull all the information together via BAQ but i was wondering if anyone has had a similar experience or have any ideas for the best solution?
Many thanks in advance
Luke