Question

Scan a Serial Number barcode that is too large

  • 15 February 2021
  • 1 reply
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  • Anonymous
  • 0 replies

We are receiving a battery which is a common commodity and we buy it off the shelf.  It has a 2D barcode that contains the serial number inside a 48 character string.

Is there any way to get Epicor to exceed the 40 character serial number limit and read in the 48 characters? 

And can I get the Serial Number Mask to accommodate stripping a portion of the 48 character string?


1 reply

Userlevel 3

If you’re going to strip off the unwanted characters, would that take the serial number down to the 40 character max?  If so, add a text box for scanning, once the barcode is scanned, strip off what you don’t need, then put the resulting value into the real serial # field and you’ll be set.

Otherwise, no “supported” way to increase the field size.  You’d have to use a UD field and submit an enhancement request to increase the regular field’s size.

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