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User Auto Login Not Desired

  • 24 March 2021
  • 2 replies
  • 314 views
mwilson
Userlevel 4

10.2.500 on-premise

 

We have a user who normally logs in with a Windows short cut, gets the user name / password panel, enters her password and logs in.  The menu screen that appears is Metro (not classic and not active home page).  But today as soon as she clicks the short cut, the system is logging her in automatically and she gets the active home page which is awkward for her.

 

I looked in her local config files and they both show that single sign-on is disabled.  What can I do to get her back to normal?

 

Thank you,

..Monty.

mwilson@anchorpartners.com

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Best answer by ccarpenter 24 March 2021, 20:41

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..Monty. Monty Wilson, Vice-President North America, Epicor Users Group

2 replies

C

If you go to her preferences, is it checked for “Automatically sign on” in the “My Account” section?

Casey Carpenter DWFritz Automation Willsonville OR
mwilson
Userlevel 4

Thanks C. Carpenter!  That option was checked for some reason; unchecking it not only disabled autologin but also put her back to Metro.  Excellent!

..Monty. Monty Wilson, Vice-President North America, Epicor Users Group

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