We’ve tried everything :) Epicor Tropos’s support use short video clips, so that’s our next plan! (Monday.com’s support recommend loom.com for this, but unfortunately their free version doesn’t password protect the videos :(
Hi Mary Jo, Welcome aboard! That's really interesting: CMS looks good. It looks like CMS Users are here?...https://www.epicorusers.org/communities/community-home?CommunityKey=3831f547-cdfe-4a82-b9bb-99f7762f8e92(We use another Solarsoft product which Epicor are updating: Tropos, for process manufacturing). Hope it goes well for you. Neil------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire+44 (0)1427 666 000(on Tropos 5.1)------------------------------
This is really encouraging. On the Tropos product (for Process Manufacturing) we use Epicor's QlikView dashboards but for many questions it might save some time to unify the E10 and Tropos summary schemas in a common "data warehouse" / dashboards?------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire+44 (0)1427 666 000------------------------------
Hi Alan, it's not so bad once you get used to it - but there's a bit of hidden knowhow. Will be interesting what tips people suggest! Using Tropos, we're thinking of doing front-end webpages for the parameters (because SSRS portal can't do autocompleting dropdowns, for example) but wonder how E10 calls them.Good Luck :)Neil------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire+44 (0)1427 666 000------------------------------
Love your style on the 404 page... ... but think there's a dot at end of hyperlink; Hope that helps, Neil ext. 2026 ------
Hi Marie-Claire,Here's an screen-clip below of the details field in a new EpicCare case where images seem to paste in, and yet they won't save.In EUG, pasting an image into the message does work (although now I can't see how drag&drop worked)Hope that helps?Neil------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire+44 (0)1427 666 000------------------------------
Humphhh... spoke too soon: it only "appears" to work on EpicCare and doesn't actually save the image. EUG 1 : Epicor 0------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire+44 (0)1427 666 000------------------------------
Thanks Doug: that's interesting... especially "The data lives in secondary database that is periodically synchronized to the source DB."It'd be great if the sync was optimised to only pipe new / changed (/ deleted) records (whereas QlikView seems to refresh everything each time, which can be a drag...)------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire+44 (0)1427 666 000------------------------------
Hi Colin: there's a few of us process manufacturers hoping to reboot the Tropos group too, which has its roots in the UK. Will be keen to see how it's done :)------------------------------Neil CullenERP Systems ManagerParkacre EnterprisesLincolnshire, UK------------------------------
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