Topics started by colin.williams

2 Topics

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colin.williamsKnown Participant
asked in Kinetic & Epicor ERP

Kinetic - Advance billing/deposit report reconciliation with GL

We often partially allocate deposits when raising sales invoices. When the deposit is in a foreign currency the allocated amount shown on the deposit record and on the Advance Billing/Deposit report is not the same value coming from the GL transactions, i.e. it is not the correct value.The remaining balance showing on the deposit record is correct, but the remaining balance shown on the report is not correct.This means the report does not reconcile to the GL.Has anyone found out how to correct this or produced their own Deposit BAQ which correctly shows the remaining balance? 

0
C
2 years ago
C
colin.williamsKnown Participant
asked in Kinetic & Epicor ERP

Physical cycle count won't post

We are using Epicor 10.2.600.We have completed our physical count and returned all tags. we have entered discrepancy reasons where required.When we try to post the count, nothing posts and we don’t even get a logfile created.we get the below two error messages:  As there is no logfile there is no information about the parts that are causing a problem. We have c. 2,700 parts so it’s not practical to review every single one.It’s as if the application can’t get past whatever it does it initialise the posting process and just falls over. Epicor support have been looking at this for a while without being able to identify the issue.Anyone have any similar experience or know how to troubleshoot the application to find the point of failure?

3
C
3 years ago
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