Topics started by matthew.stimpson

2 Topics

M
matthew.stimpsonInspiring
asked in Kinetic & Epicor ERP

Cannot see completed cycle counts in count cycle maintenance

Hi all,We’ve just completed our annual full physical stock count.  At the end of the count we posted the counts for two warehouses, which of course automatically changed their count status to complete.  When I tried to then call up the first warehouse again in count cycle maintenance (so I could print the inventory movements report), I got an error stating “there is no row at position 0”.  Before you ask, yes, I did tick both the “Include Physical Inventory” and “Include Completed/Cancelled” check boxes in the search.  Now I’ve played around with it more, I’m finding I get the same error when trying to look at any completed counts, either cycle or full physical, in count cycle entry.  I can run the search and see the list of historic completed counts ok, but the moment I select one the error appears.Not only is this causing a bit of inconvenience in not being able to access historic counts, it’s also causing quite a difficulty in not being able to run the “print inventory movements” re

3
G
2 years ago
M
matthew.stimpsonInspiring
asked in Kinetic & Epicor ERP

DateTime error when generating cycle count tags

Hi all,We’re getting this error: “String was not recognized as a valid DateTime.” when trying to generate tags for a specific day’s cycle count.  It causes the process to fail, so no tags are generated.We had the same issue with a single count for a different warehouse last year.  We investigated everything we could think of, part descriptions, lot numbers, etc etc but couldn’t find anything that was causing it.  We were about to cancel the whole count cycle when the error literally just vanished one day, tag generation suddenly worked.  We investigated further but couldn’t find anything that had been changed, so we had to leave it hoping it was a one-off.  Now it’s back.Has anyone else experienced this?  Can anyone point me to what the likely culprit is that’s causing the error?Thanks,Matthew 

0
M
3 years ago
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