Topics started by Brian

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BrianKnown Participant
asked in Kinetic & Epicor ERP

Screen Lag and Load Time Speed

Our production system is 10.1.600.23 and we have quite a few users that have noticed slower screen load times (maybe just perceived slower) and many of the Epicor application windows do not drag on the screen properly.  They lag the actual mouse movement by ALOT.Our test environment of 10.2.700 shows some of the same slow screen load times, but no window drag problem. Would love some feedback on how long Epicor takes to load any of the typical modules like sales order entry, part entry, quote entry etc.  We see times that range from 10 seconds to 30 seconds before the full screen is loaded and visible. Has anyone had the lagging mouse drag issue and how did you fix it, if you could?We have searched for some of these issues online but have not had any luck with the suggestions we have found so far.  Thanks,Brian EdensOEM, Inc.

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B
3 years ago
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