Topics started by Frmartell

2 Topics

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FrmartellNew Participant
asked in Americas - New York City & New Jersey

Deleting a WBS Phase Job after it has been created.

Is there a method for deleting a WBS Phase job from a Project once it has been created. We have tried to remove the demand from the Phase Job, but there is no way to remove if from the Project or the delete the job outright.

0
F
1 year ago
F
FrmartellNew Participant
asked in Americas - New York City & New Jersey

Getting legacy serial numbers into Epicor for Service Calls

We are working through Service Calls in Epicor. We have the part setup for serial tracking and the correct mask.The Issue: When I create a service call and enter in my part number, it is looking for a serial number. The service part was manufactured in the Legacy system and has a serial number that is not in Epicor. What is the best method for getting this old serial number in the system. We can create the service call without selecting a serial number that doesn’t exist.

3
N
1 year ago
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