About 60 days ago, some of our Kinetic clients started receiving the following error when attempting to sign in: “Error Loading Home Page - hexadecimal value 0x00, is an invalid character. Line 1, position 1” The fix from support is to delete the users local app data for Epicor. It fixes the issue short term however, we have had at least two clients return the same issue after 10+ days of the application working.
Looking to see if anyone is experiencing this issue and if you have either a reason or a permanent fix.
Thank you,
Dave Miller