The option should be towards the top of the Application Server Settings tab when in the App Server Config window, labeled “Skip IIS Related Configuration Steps”.
Agreed that the IUSR account needs appropriate permissions. I also had this happen recently, and in my case the EpicorData folder was large enough to cause a timeout. If you’re certain IIS is configured correctly there is an option to skip the IIS checks. Epicor support also suggested trying to relocate the files in the data folder to avoid the timeout, but skipping the checks worked for me.
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We’ve had similar errors, but not with FedEx. We’ve seen it with other carriers (Estes, XPO for examples) and from what I’ve seen it does seem to be the built-in browser using an outdated version of IE. We’re using 10.2.100, but I was able to get confirmation from support that it works correctly in 10.2.600. The only workaround I have found so far is to open the tracking site through a browser (Edge, Chrome, Firefox).
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